Where to Start When Setting Up Utilities
The company responsible for water, sewer, trash, and sometimes electricity depends on the property’s location. Las Vegas, Henderson, North Las Vegas, Boulder City, and unincorporated Clark County have different utility systems, so use the service address—not the mailing city alone—to identify the correct provider.
Before You Begin
Ask the landlord, property manager, seller, or closing agent which services must be placed in your name. At apartments and some managed communities, water, sewer, trash, or natural gas may already be included in the rent or association charges.
- Gather your service address, requested start date, telephone number, and identification.
- Have a lease or closing document available if the provider requires proof that you occupy or own the property.
- Schedule any service that may require installation or access to the home before moving day.
- Do not end service at your former home until you know when possession or responsibility for that property ends.
Electricity
NV Energy
NV Energy supplies electricity to most homes in Las Vegas, Henderson, North Las Vegas, and unincorporated Clark County. Boulder City operates its own municipal electric utility.
How to start, stop, or move service: Manage NV Energy service
Southern Nevada customer service: 702-402-5555
Calling from outside Nevada: 800-331-3103
If you already have NV Energy service, use the move-service process to coordinate service at the old and new addresses. A deposit may be assessed under NV Energy’s residential service rules.
Boulder City Electric Service
Boulder City provides electric, water, sewer, and refuse service through its Utility Billing Office.
Start or stop service: Call 702-293-9244 and select option 2.
How to prepare: Boulder City requires at least one working day’s notice. Renters must provide a signed lease showing the service address and occupants. The city also requires a deposit before establishing service.
For ways to reduce cooling and electricity use, see the Las Vegas Energy and Water Saving Tips.
Water Service
Use the provider associated with the service address. Do not assume that a Las Vegas mailing address means the property is inside the City of Las Vegas.
Las Vegas Valley Water District
LVVWD serves metropolitan Las Vegas and substantial portions of unincorporated Clark County, along with several outlying Clark County communities.
How to start or transfer service: Start, stop, or transfer LVVWD water service
Customer Care: 702-870-4194
Residential applicants may be asked for their legal name, date of birth, contact information, service and mailing addresses, previous address, and identifying information. LVVWD charges a turn-on fee, and a deposit may be required.
City of Henderson Water and Sewer
Henderson Utility Services manages municipal water and sewer accounts for properties within its service jurisdiction.
How to start, stop, or transfer service: Manage Henderson residential utility service
Customer Care Center: 702-267-5900
City of North Las Vegas Utilities
The City of North Las Vegas provides water and sewer service within its utility jurisdiction.
How to start service: Submit a North Las Vegas residential utility request
Customer service: 702-633-1484
Boulder City Water Service
Water is included in Boulder City’s consolidated municipal utility account.
Start or stop service: Call 702-293-9244 and select option 2.
Sewer, Trash, and Recycling
Trash and Recycling
Republic Services provides residential waste and recycling collection in the cities of Las Vegas, Henderson, and North Las Vegas and in participating areas of Clark County. Boulder City provides refuse service through its municipal utility account.
If you rent or live in a managed community, collection may be arranged by the property owner or homeowners association.
Southern Nevada customer support: 702-735-5151
Check Southern Nevada waste service and collection schedules
Sewer and Wastewater
Sewer responsibility follows municipal and utility boundaries:
- City of Las Vegas: The city maintains its own sewer billing system. Sewer accounts remain in the legal property owner’s name.
- Unincorporated Clark County: The Clark County Water Reclamation District manages wastewater service in its service area.
- Henderson: Sewer is managed with the city utility account.
- North Las Vegas: Sewer is managed through the city’s Utilities Department.
- Boulder City: Sewer is included in the city’s consolidated utility account.
Renters should ask whether sewer charges are paid by the property owner or passed through under the lease.
Natural Gas
Southwest Gas
Southwest Gas provides natural-gas service in much of Southern Nevada. Not every property uses natural gas, so check whether the home has gas-powered appliances before opening an account.
How to start, stop, or move service: Manage Southwest Gas service
Customer Solutions: 877-860-6020, Monday through Friday, 7 a.m.–6 p.m. Pacific Time, excluding holidays.
The provider will tell you whether access to the property or an appointment is required for the specific service request.
Internet, TV, and Home Phone
Internet providers and connection types can differ from one address to the next. Check serviceability at the exact address before selecting a plan or scheduling installation.
Compare Las Vegas internet providers or review the Las Vegas home phone service guide.
Services to Discuss With the Property Owner
Security monitoring, water treatment, pest control, pool care, and landscaping are optional home services rather than public utilities. Before opening or continuing an account, determine whether the service belongs to the resident, property owner, or homeowners association.
Renters should obtain the owner’s permission before installing equipment or altering plumbing, wiring, locks, irrigation, or exterior fixtures. For local pest service information, see Skelly Pest Control.
Deposits and Setup Charges
A utility may assess a deposit, turn-on fee, account fee, or same-day service charge. The amount and available alternatives depend on the provider, account type, service address, and applicable service rules.
- NV Energy: A new residential-service deposit may be based on up to 150% of the estimated average monthly bill. The company’s rules provide specified waiver and payment options for qualifying customers.
- Las Vegas Valley Water District: A $10 turn-on fee applies, and a deposit may be required. LVVWD publishes current deposits and other charges in its rate and fee schedule.
- Boulder City: A deposit is required before service begins. The city publishes minimum amounts, calculation rules, and possible letter-of-credit treatment on its Utility Billing page.
Review the provider’s current terms during the application process before relying on a particular deposit amount or waiver.
Set Your Mandatory Watering Schedule
Southern Nevada municipal water customers must follow assigned seasonal watering days. Sunday sprinkler watering is prohibited.
- May 1–August 31: Landscape irrigation is prohibited from 11 a.m. to 7 p.m.
- September 1–October 31: Sprinkler irrigation is limited to three assigned days per week.
- November 1–February 28: Sprinkler irrigation is limited to one assigned day per week.
- March 1–April 30: Sprinkler irrigation is limited to three assigned days per week.
For grass sprinklers, SNWA recommends 12 minutes of watering divided into three four-minute cycles at least one hour apart.
Find your watering group and set the seasonal schedule.
For additional conservation guidance, see the Las Vegas Energy and Water Saving Tips.
Help With Utility Bills
If you are having difficulty paying electricity, gas, water, or other essential household bills, use the Las Vegas Rental and Utility Assistance guide to find current public, utility-provider, and nonprofit assistance pathways.
